Customer services wins and fails
I bought a Delonghi coffee grinder a while ago, and the rubber seal inside the top of the grinder quickly came off. For a while I managed, refitting it every time I used it, but it quickly became difficult. I called De Longhi about getting a new one - not being prepared to buy a new machine just because a seal was broken and was told they didn’t supply spares. So I bought another one, this...
Paul Mason: The crisis is cancelled. (For now) →
paulmasonnews: The summer of crisis, collapse and political disorientation is cancelled. Last night the EU leaders took steps which, though not a complete solution to the crisis, averted its escalation. Crucially Angela Merkel did what she had insisted was impossible: she made major concessions on short-term…
I am a published food writer! →
My article on Brussels for the August Olive as part of their readers’ issue. My piece is on page 17 of this link, page 101 of the magazine.
Songs for my 1990-1994 LSE reunion
Songs I already have Pacific 202 - 808 State Sun rising - Beloved Ride on Time - Black Box Groove is in the Heart - Deee-lite Need You Tonight - INXS Debaser - Pixies S-Express - S-Express Funky Cold Medina - Tone Loc King Kong Five - Mano Negra Cantaloop - US3 Drama! - Erasure Turn On Tune In Cop Out - Freak Power Something by Apache Indian Human Behavious - Bjork Emergency on...
Firms ignore foreign language internet at their... →
An article highlighting the positive value to business of a multilingual website. As Willy Brandt once said (apparently) “If I’m selling to you then I will speak English. If you’re selling to me dann mussen Sie Deutsch sprechen.”
42000 people in one day sign petition in support... →
Overheard on the street today
Strange-looking man: You’re upset Strange-looking woman: Of course I’m upset, cos you’ve taken all my money